Privacy Policy (GDPR – Coaching Estrella)

Data Controller

Coaching Estrella is the data controller responsible for your personal data. Contact: contact@coachingestrella.com

What Data We Collect

We may collect:

• Name and contact details (email, phone)
• Booking and scheduling information
• Payment details (processed via third-party providers)
• Coaching notes (only where necessary for service delivery)

Legal Basis for Processing

We process your data under:

• Contract (to deliver coaching services)
• Legal obligations (e.g. accounting)
• Legitimate interest (service improvement, session tracking)
• Consent (for marketing communications, if applicable)

How We Use Your Data

Your data is used to:

• Provide and manage coaching services
• Schedule and administer sessions
• Communicate with you
• Comply with legal obligations

Data Storage & Retention

We retain personal data only as long as necessary, typically up to 6–7 years for legal and accounting purposes, after which it is securely deleted.

Data Sharing

We may use trusted third-party processors such as:

• Email providers
• Scheduling tools (e.g., Calendly or similar)
• Video conferencing platforms (e.g., Zoom, Google Meets)
• Payment processors

These providers comply with GDPR standards.

Your Rights (GDPR)

You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion (where legally applicable)
• Restrict or object to processing
• Request data portability

To exercise your rights, contact: contact@coachingestrella.com

International Transfers

Some service providers may store data outside the EU. In such cases, appropriate safeguards (e.g., Standard Contractual Clauses) are applied.

Security

We take appropriate technical and organisational measures to protect your data.